Terms & Postage

Postage & Returns

Postage/Delivery

We ship Australia wide using Australia Post Services.  We make every effort to package your items safely and securely, we do not take any responsibility for items being lost or damaged while in transit via Australia Post.  However if loss or damage does occur we are always happy to discuss your situation with you, please do not hesitate to contact us. Delivery between 3-10 days.

Payment Methods

We offer safe, secure credit card payments via PayPal, you can use this method even if you don’t have a PayPal account.  If you do not wish to pay using your credit card, we also offer for your convenience Direct Deposit, Cheque or Money Order. If you have any questions regarding our payment methods please do not hesitate to contact us.


Returns Policy

Please make your selection carefully as we do not provide a refund if you simply change your mind, in this instance we will provide an exchange only.  If your item is faulty or damaged upon receiving it please notify us within 72hrs.  In order for a refund or exchange to occur the item/items must be returned to us within 7 days, the customer will incur the return postage costs.  A refund or exchange will be processed and then redelivered to you. Customer satisfaction is of the utmost importance so if you have any problems with your purchase please do not hesitate to contact us and we will discuss your situation.

 

Types of Return

Return type Unsatisfaction Defective Wrong item
Description Fabric

Color

Cutting

Size

Loose Button

Small Stain

Tiny Spot

Loose Thread

Torn item

Big spot

 

Received a product that is not what you ordered.

We hereby apologize for the unintentional mistake

Items including legging, stocking, panties and bras are neither exchangeable nor returnable for hygiene purpose. All items under clearance / defective category is not returnable nor exchangeable
Returned item must be in its original TAG, original PACKAGING, UNDAMAGED, UN-WASHED, UN-WORN
 

Terms & Conditions

By purchasing any goods through the Web Site, you make an offer to us to purchase the goods you have selected based on these Terms and Conditions. Information contained on the Web Site constitutes an invitation to treat. No information on the Web Site constitutes an offer by us to sell any goods. We reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we are unable to process or accept your order after payment is received we will contact you by email or telephone.

After you’ve found all the online deals you want you can pay for your goods using Paypal, major credit cards.

Every effort is taken to ensure goods are in stock. If in the event you place an order and it is not in stock you will be entitled to a full refund including postage.

INDEMNITY

You indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your breach of any law or the rights of a third party.

WARRANTY

All items will have the standard manufactors warranty. If item is faulty, contact us ensuring you have your receipt for proof of purchase.

 

PRIVACY POLICY

Privacy Policy

What information do we collect?

We collect information from you when you register on our site or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason

whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.shoptambro.com.au

QLD 4051

admin@shoptambro.com.au
Ph: 0417 437 958